Terms and Conditions


Any allergies or dietary requirements need to be discussed with management or staff prior to ordering. We suggest that if you do have a serious condition it may be safer to go to somewhere more specialised as we have a small busy kitchen and cannot guarantee that allergens are not transferred between dishes.


We do not store credit card details nor do we share customer details with any 3rd parties.
At Lorenzos Restaurant Ltd, Information you provide to us will only be used by us. We may collect personal information about you in order to compile our mailing list when you provide us with your personal data while using this website. We also collect information automatically about your visit to our website to allow us to monitor user preferences and to assist us in making website improvements. We may also collect personal information from you from time to time, to allow us to offer you further opportunities available through this website, at your request. We process your information in order to notify you of products and services and to carry out business related activities upon your instruction. You have the right to apply for a copy of information held by us about you in terms of the Data Protection Act 1998, as well as to have any of your information updated or corrected.


If you are dissatisfied with the quality of any Products or the service provided by us and wish to seek a refund, a proportionate price reduction or any other compensation, you should contact us directly to lodge your complaint and, where appropriate, following Lorenzos Restaurant Ltd own complaint procedures.


Lorenzos Restaurant Ltd have adopted the Challenge 21 or Challenge 25 policy. If a member of staff believes that you look under 21 or 25 years, you will be asked to prove that you are aged over 18 years.


Email: hello@wearelupo.co.uk

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